Why Does Your Bank Card Show Two Charges at the Metro Gate?
Ever scanned your bank card at the metro gate and noticed a seemingly double deduction? It's a common experience, and here's a clear breakdown of what's happening behind the scenes.
When you use your bank card for a metro trip, the system initially places a temporary hold of 6,000 VND. This is a standard nominal fee. Your bank then takes about 3-7 business days to reconcile and finalize the transaction.
Depending on your specific bank, there are two common ways this process unfolds:
- Your bank might add the remaining fare difference to the initial hold, making it the full ticket price.
- Alternatively, your bank could refund the 6,000 VND hold first, and then process the full ticket cost for your journey.
This is why you might see your account appearing to be charged twice within a few days. Rest assured, it's still just one payment. All temporary holds and subsequent refunds are clearly handled by your banking institution.
If you notice anything unusual or if the charges haven't settled after 7 business days, it's always a good idea to reach out directly to your card-issuing bank for a detailed check.
Metro HCM
