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A Delightful Stay at Swiss-Garden Hotel and Residences, Genting Highlands
Our Getaway: 3 Days, 2 Nights
We recently enjoyed a relaxing stay at the Swiss-Garden Hotel and Residences in Genting Highlands. Our trip, from May 30th to June 1st, 2025, provided a perfect escape.
The Room: Deluxe Queen Comfort
We booked a Deluxe Queen Room (34m²) for RM496.60 (approximately RM248.30 per night), inclusive of breakfast for two and a RM6.00 Pahang state tax. We secured our booking through Trip.com.
Parking: Convenient and Spacious
Parking was a breeze:
- Follow the signs to the hotel parking area at the back of the hotel.
- Ample space makes maneuvering easy, preventing worries about scratches.
- Tip: Park on Level 3 to avoid using the elevator to reach the hotel lobby.
- Parking is free, but you'll need to validate your Touch n Go card at the lobby each time you exit.
Check-in: Smooth and Welcoming
The check-in experience was efficient:
- The hotel comprises two main blocks: the hotel block and the residences block.
- After parking, take the elevator to Level 3 and walk through a corridor to the hotel block.
- The lobby isn't huge, but it's beautifully decorated.
- Check-in was quick and straightforward.
- We received two access cards.
- A reading corner and benches are available in the lobby.
The Room: Spacious and Well-Equipped
Our room exceeded expectations:
- The room felt very spacious considering the price.
- It featured a comfortable queen-size bed.
- While there was no balcony, the air conditioning was excellent, and the TV reception was clear.
- The room included an electric kettle, coffee, an iron, an ironing board, and a safety box.
Bathroom: Clean and Functional
The bathroom was well-appointed:
- The bathroom was spacious, with a shower (no bathtub).
- Basic toiletries were provided.
- Cleanliness was well maintained.
- The flooring wasn't slippery.
Breakfast: A Delicious Start
Breakfast was a highlight:
- The buffet offered a wide variety of dishes.
- The dining area was large, and arriving early allows you to snag a window seat with a lovely garden view.
Pool: A Must-Try Experience
The pool, located on Level 41 of the residences block, is a gem:
- Exit the lobby and walk through a corridor to the residences block elevators. Take the elevator to Level 40, then stairs to Level 41. A guard ensures appropriate swimwear.
- Don't miss the heated pool – the warm water is incredibly relaxing.
- A unique triangular structure (Ceremonial Alcove) by the pool serves as a venue for small events.
- The landscaping is beautiful and picture-perfect.
Check-out: Effortless
Check-out was incredibly easy. Simply hand over your access cards to the receptionist and provide your car number for parking fee exemption.
Overall: Highly Recommended
Our experience was superb:
- The location is ideal for a comfortable short staycation that isn't too cold, situated at the foothills of Genting Highlands.
- It's conveniently located just over an hour from Kuala Lumpur city center.
- Close to Genting Highlands Premium Outlets (GHPO) and the Sky Awana Genting cable car station (about 10-15 minutes away).
- Various eateries and convenience stores are located near the hotel.
- We definitely plan on returning for another staycation!
