Hot Alert for Vietjet Air Flyers: "EKYC Not Verified" – No Panic Needed!
Saw the "EKYC Not Verified" message during online check-in with Vietjet Air? Don't stress out!
What's Going On with That "Chưa Xác Thực EKYC" Notice?
Lately, lots of Vietjet Air passengers are spotting the "Chưa xác thực EKYC (Electronic Know Your Customer)" message when checking in online. Relax – it's not a glitch, and it won't mess up your flight at all!
This is just a friendly heads-up about electronic identity verification, gearing up for the next-level tech at modern airports.
Quick Explainer: What Is EKYC and Why Bother Verifying It?
EKYC is a fast way to verify your identity using your chip-enabled ID card (CMND/CCCD) and a face scan. It lets you:
- Zoom through check-in without long lines.
- Breeze past FaceID gates – no fumbling for papers.
- Get auto-recognized at smart terminals, like Tan Son Nhat's T3 terminal.
Key Things to Remember – Super Important!
- "Chưa xác thực EKYC" does NOT affect your ticket!
- You can still check in online and fly hassle-free.
- Those who've verified EKYC get priority at faster security lanes!
- It's as simple as snapping a pic of your CCCD and a selfie – done in seconds!
Special Tips for Flights at Tan Son Nhat Airport
Right now, all Vietjet flights depart from Terminal T1 (not T3). To fly smoothly, just bring:
- Your chip-enabled Citizen ID card
- VNeID level 2
- Passport or other valid ID
No EKYC verification? No problem – you'll still soar off without a hitch!
Other Airlines at Domestic Terminal T3
Meanwhile, these carriers operate from T3:
- Vietnam Airlines: Counters 56–109 → Gates D4–5–6
- Pacific Airlines + Vasco: Counters 11–24 → Gate D1
- Bamboo Airways: Counters 43–52 → Gates D2–3
- Vietravel Airlines: Counters 25–31 → Gates D1–2
- Sun PhuQuoc Airways: Counters 32–39 → Gate D3
Stay smooth skies ahead!
