KBank Lounge (K POINT KLUB) Review: A Solitary Suvarnabhumi Airport Experience
KBank K POINT KLUB Lounge Review at Suvarnabhumi Airport (BKK)
Having just returned from Bangkok, I'm excited to share my experience at the KBank lounge, also known as K Point Klub, at Suvarnabhumi Airport (BKK). Navigating to the Lounge
Suvarnabhumi Airport is vast and multi-leveled, and finding the lounge initially proved a bit of a quest. Airport staff weren't sure of its exact location, and with two lounges situated on different concourses, using Google Maps to find the one closest to your departure gate is key. Even with GPS, I found myself needing to ask for further clarification upon arrival as I had initially gone to the wrong floor. Rest assured, once you know the way, subsequent visits will be a breeze. My Lounge Experience: West Concourse G
I opted for the West lounge located in Concourse G, and I've included a photo to help you spot it. It's tucked away in a quiet corner, quite secluded and with little foot traffic. Lounge Amenities and Access
I arrived at 3 PM and had the lounge entirely to myself. This peaceful solitude continued until my departure at 5 PM, with no other guests arriving. The lounge offers private work cabins for those seeking uninterrupted focus, as well as individual seating options. Every seat is equipped with a power outlet, a welcome convenience. Accessing the lounge was straightforward. At the reception, I presented my KBank Visa Platinum Cashback card. The staff guided me through a quick QR code scan and form completion process, which took about three minutes. A pleasant surprise was being able to bring one guest along for free. Each card grants two lounge visits per year. I took a screenshot of the QR code for easy re-entry, as access is limited to two hours. This code also doubles as a voucher to redeem items from an on-site vending machine. Food and Beverages
Upon entry, each visitor receives two coupons to redeem for their preferred drinks or snacks. The lounge doesn't have a self-serve beverage station. To manage, I opted for ice and hot water to make coffee and instant noodles, which also served as a way to have cool drinking water. Alternatively, one coupon could be exchanged for a beverage. Guest Services and Convenience
Interestingly, the reception area features a helpful guide in Vietnamese, indicating a significant number of Vietnamese cardholders utilizing this service. The lounge itself does not have a private restroom, but a public restroom is conveniently located right next door. For Wi-Fi, the password is provided at the entrance, but it requires a web login with personal information to activate. This dual-step process felt a little cumbersome compared to typical lounge Wi-Fi. I ended up using the airport's free Wi-Fi to bypass this step. The reception staff were genuinely friendly, cheerful, and provided excellent assistance throughout my visit. Overall Impressions
Suvarnabhumi Airport is a vibrant hub with numerous shops, so there's no fear of boredom during extended waits. However, the lounge's location is quite distant from the departure gates. Having previously experienced buffet-style dining at other lounges like VCB and SH, I found the food offerings here to be a bit underwhelming. Nevertheless, it's always a pleasure to take advantage of card benefits. Sitting in the lounge felt quite similar to relaxing in the general airport seating areas. It was a worthwhile visit, if only to discover the perks associated with my card.
