Birthday Staycation at InterContinental Hotel, Kuala Lumpur
A Last-Minute Celebration (June 1-2, 2025)
In a whirlwind of planning for my husband's birthday, I stumbled upon a promotion to become an Indulge Member through Watie Majid. I signed up on Tuesday and immediately redeemed the complimentary weekend stay. Because of the last-minute booking, the classic room was already unavailable. However, a huge thank you to Mr. Prat, who was incredibly attentive. I was initially disappointed by this first experience, but the Indulge team took customer satisfaction seriously, which put my mind at ease.
Seamless Check-In (10/10)
Check-in was quick and easy. To my surprise, our room was ready when we arrived around 1:30 pm, and the staff kindly took our luggage to the room. We headed straight for the lunch buffet.
Lunch at Serena Brasserie (10/10)
The lunch buffet offered delicious food and a wide variety of options. Each dish was incredibly flavorful; I'm still dreaming about the Garlic Beef Enchiladas. I even snapped a picture of the name because it was so unique. I imagine the a la carte menu is even better. The desserts were delightful and perfectly balanced – not too sweet.
Dinner at Tao Chinese Cuisine (9/10)
Although I had a reservation, my name wasn't initially in the system. Luckily, the staff graciously found us a seat, so it wasn't an issue. The food was tasty and came in generous portions; we couldn't finish it all! I was a little disappointed that the surprise birthday cake wasn't registered in the system. When I tried to redeem a cash voucher, it wasn't available, but we were able to use the 25% member discount instead.
Spacious Room (10/10)
The room was spacious and featured the biggest bed in Kuala Lumpur! It comfortably fit two adults and two kids. The kids especially loved the bathtub.
Exceptional Staff (♾️/10)
The staff were all friendly and incredibly nice. They are a shining star for the hotel.
If there were a dedicated kids' room, I would definitely return to this hotel and use all my vouchers. Besides the complimentary offerings, there are over 50 vouchers available! The question is whether I can manage to use them all 🤣
#intercontinentalhotel
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