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Important Announcement for Vietjet Air Passengers!
Is Your Vietjet Air Online Check-in Showing "EKYC Not Verified"? Don't Panic!
Lately, some passengers checking in online with Vietjet Air have encountered a message stating "EKYC (Electronic Know Your Customer) Not Verified."
No worries! This isn't an error, and it won't affect your flight! It's simply a reminder about upcoming electronic identity verification measures that will be implemented at airports to streamline the check-in process.
What Exactly is EKYC?
EKYC is a digital identity verification process using your national ID card (with chip) and a facial scan. It will eventually allow you to:
- ✅ Enjoy faster check-in without long queues
- ✅ Breeze through FaceID gates without physical documents
- ✅ Be automatically recognized at smart airport terminals like Terminal T3 at Tan Son Nhat Airport
Key Takeaways for Vietjet Air Travelers:
- ✔️ "EKYC Not Verified" DOES NOT impact your flight booking.
- ✔️ You can still check-in online and fly as scheduled.
- ✔️ Passengers with verified EKYC may be prioritized for faster security screening.
- ✔️ The EKYC system simply requires a photo of your ID card and a portrait.
Important: At Tan Son Nhat Airport (SGN)
Currently, all Vietjet Air flights still depart from Terminal T1 (not T3). All you need is:
- • Your chip-enabled National ID card
- • VNeID Level 2 (digital ID)
- • Passport or other valid identification documents
You can still fly without verifying EKYC for now!
Source: Vietgogo
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